Frequently asked Questions

CryptoStrike cryptocurrency exchange service pays great attention to the security of the Service Users and fights against fraudulent activities when conducting transactions with digital assets.
In accordance with its regulations, the CryptoStrike exchange service may ask the User for identification information to prevent possible theft of the User's personal data by intruders.
You can get more detailed information on verification from the service support specialists in the online chat.

CryptoStrike cryptocurrency exchange service provides its Users with several ways to obtain discounts for conducting transactions on the service.

You can get more detailed information about each method in the corresponding sections of the service. In order to find out the current discount on the volume of transactions, you need to look in the User's Personal Account, in the section " Discount gradation ".

 

 
 

BEP2 and BEP20 are the token standards of the Binance network. Both standards are related to the BNB cryptocurrency and together represent the algorithm of the Binance network. Bep2 tokens can easily interact with Bep20.
ERC20 is the technical standard for the USDT token on the Ethereum network, and TRC20 is the technical standard for the USDT token on the TRON network.
Tether USDT is perhaps the most popular stablecoin at the moment and provides an opportunity to protect cryptocurrencies from exchange rate volatility. On the TRC20 network, fees are usually much lower than on the ERC20 network. This circumstance must be taken into account when making a transfer. Nowadays, all modern exchanges provide a choice in which network to withdraw.
If you do not know which network you need, contact a support specialist by E-mail or using the online chat on the service website.

The exchange rate of cryptocurrencies on the site changes automatically. The course is influenced by such factors as:

  • market relations within the service (sale and purchase of this cryptocurrency);
  • official rate.

 

Perhaps. To do this, it is necessary to contact the Cryptrike Service Support Specialists and leave an application for reserve reservation necessary cryptocurrency. Contact technical support is possible by e-mail or using an online chat on the service website.

Cryptostrike Cryptostrike Exchange Service allows its users to replenish the balance of popular digital assets in Bitcoin BTC and TETHER USDT for the most convenient use of the service. Storage of cryptoactive on the account balance significantly speeds up the exchange process.

If you wish to keep any asset, but it is not in the list of service deposits, it is worth writing in support and refine the possibility of adding an asset. The decision takes the service administration.

In the case when you created an application and changed my mind to exchange, you can simply cancel the application. However, for example, when you have already sent funds to the Bitcoin-wallet of the system and decided to cancel the application, then the money does not automatically return. The blockchain is faced with all transactions on the network it is not possible to return or cancel.

To solve this problem, contact the support service operator in the online chat service.

There are several ways to get verified. You will need a second device specifically for card verification, since you need to take a photo of the card against the background of the application number. To do this, when requesting verification, you need to scan the QR code from your phone to open the verification page. Thus, you will have two devices with open check request tabs. If, nevertheless, you could not find the second gadget, then you can go through identity verification in your Personal Account. When verifying an identity, the service makes it possible to make exchanges using up to three bank cards, without a request for verification. Also, we allow you to use a sheet of paper, where the name of the service and the number of the exchange application will be written. Against the background of this sheet, you need to take a photo of the card and upload the photo on the site.

To get a Bitcoin address or addresses of other crypto assets, you need to create your own crypto wallet. There are many crypto wallets out there, and we cannot recommend a particular one, as the choice of wallet depends on the individual needs of the user.
If you are just starting to get acquainted with cryptocurrencies, the easiest way is to open an account on the exchange, where a large number of crypto assets are available. Some of the popular exchanges where you can open an account are Binance, Kucoin and OKX.
After setting up an account on the exchange, you will be able to create an address for each crypto asset that you want to purchase or receive. Please note that some exchanges may charge a fee for creating an address or transferring a crypto asset to another address.
Remember to keep your addresses in a safe place and not share them with third parties to protect your crypto assets from theft.